User-mapped section open

We have had a couple of users have this issue over the years on Windows operating systems.

The tasks do not run correctly, lots of problems occur, and following error is reported in debug log:
The requested operation cannot be performed on a file with a user-mapped section open

The cause of this issue is when 2 different processes or user accounts (locally or remotely) access the software.

Possible causes:
1) Antivirus software is scanning the install folder. (i.e. Automize10 or JaSFTP10 etc..) . You should exclude the install folder from being scanned by your AV software.

2) Multiple users use the software. Make sure that every user that uses the software has full permissions to the Automize10, JaSFTP10, AbleFTP10 or AutoKrypt10 folder.

3) Single or Multiple users using the task runner feature which allows other programs to run Automize tasks.



As always, it is a pleasure doing business with you. We are very happy with the capabilities of the new version of Automize and are looking forward with moving ahead with our first production system based on this software. –Automize Enterprise User

Thanks for your timely response. You make a great product, and we're integrating it more and more into our daily production activities. I will try out these FTP suggestions as you've outlined. –JaSFTP User

Just wanted to compliment you folks on a great product. your product is working flawlessly! I'll definitely be purchasing it, and telling every other "IT type" I know about it! Thanks so much. –Automize User

Your program was exactly what I was looking for...you have all the features that I require; all in one program!!–AbleFTP user