Gpg decryption failed: secret key not available
Tech Support
Few things to check:1) If you are using Service, strange results can often occur if the service account is different from the user account that imported the key.
2) is the Automize GnuPG keystore the default folder? or was it changed to a network location?
3) UNC paths.. when using service, it is preferable to use the UNC equivalent of E:\trans.....
4) Did you restart the service or restart the engine? This becomes important, if the service account is different from user account that starts the Automize user interface.
5) Sometimes GPG will not be able to find your key in the keystore if the keyname is a bit complicated. example:
"john doe (testing this) <test@test.com>"
In this case, in the profile setup, for the recipient (or sender) field, manually enter the KeyID. You can get the KeyID in the Encryption settings Keystore tab.
As always, it is a pleasure doing business with you. We are very happy with the capabilities of the new version of Automize and are looking forward with moving ahead with our first production system based on this software. –Automize Enterprise User
Thanks for your timely response. You make a great product, and we're integrating it more and more into our daily production activities. I will try out these FTP suggestions as you've outlined. –JaSFTP User
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